Now welcoming families and helpers across Sheffield
FELVO
A helper laughing on the floor with two young children at home

Verified helpers, in your neighbourhood

The help you can't be there to give

What a helper takes off your hands

The things that don't get done

From the shop run to the school run

Someone nearby, for whatever needs doing

You describe the job in your own words and a verified helper from your own neighbourhood picks it up. No agency, no waiting list, no contract.

How it works
An older woman opening her front door to a Felvo helper

How it works

Describe the job in your own words: the weekly shop, the school run, the garden, an hour of company. Set the day, the time and the hourly rate yourself. Posting is free and commits you to nothing.

Verified helpers nearby see your request and apply. You read their profile, their experience and their reviews, and you decide who comes. Nobody is ever assigned to you.

You pay when you choose someone, and we hold the money. The helper clocks in at your door, which only works within 250 metres of the address. Once you confirm the visit, they get paid.

Every helper is identity checked

One less thing on your list

The school run, an hour of homework, dinner on the busiest night of the week. Post it once and see who nearby can take it off your hands.

Get the app
A helper helping a child with homework at the kitchen table

Don't just take our word for it

My mum was adamant she didn't want a stranger in the house. Two visits later she was telling me what they'd talked about. It's the same girl every week now.

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Clare

Fulwood, S10 · April 2026

I work Thursdays and the school run was breaking me. Now it's sorted, and I can see on my phone what time he collected her.

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Mo

Crookes, S10 · March 2026

First helper cancelled on me the night before. Posted again in the morning and had three replies by lunchtime, so it wasn't the disaster I thought.

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Rachel

Ecclesall, S11 · March 2026

Dad just wanted the hedge doing and someone to have a cup of tea with. Turns out that's exactly what this is.

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Priya

Ranmoor, S10 · February 2026

Lawn, hedge and the bins in under two hours. He asked before he cut anything back, which I appreciated.

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Dave

Dore, S17 · April 2026

I live in Leeds and Mum's in Sheffield. Being able to see the shopping was actually delivered, without ringing her to check, has taken a weight off.

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Susan

Nether Edge, S7 · March 2026

Booked a sitter for an anniversary dinner. She'd read the notes about the bedtime routine and stuck to it, which not everyone does.

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Hannah

Broomhill, S10 · February 2026

Good with the dog, though he turned up ten minutes late twice. Told him and it hasn't happened since.

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Gareth

Crosspool, S10 · April 2026

Three meals in the fridge every Monday. Mum eats properly now instead of living on toast, and I'm not driving over on my lunch break.

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Aisha

Crookes, S10 · January 2026

You don't have to take our word for it

You pay when you choose a helper, and the money sits with us until the visit has happened. Cancel before they clock in and you get all of it back.

Your money is held

Not sent

Clocking in only works within 250 metres of your address. You see what time they arrived and what time they left, before you confirm anything.

They clock in at your door

Proof, not a promise

Every helper scans an ID document and takes a selfie through an accredited service, and links a bank account in their own name before they can be paid.

A real, identified person

Checked before the first visit

After every visit both sides leave a review. You read them on a helper's profile before you choose anyone, so you are never picking blind.

Reviews you can read first

From other families nearby

You can report or block someone straight from the chat. We look at every report, hold the payment while we do, and remove accounts that do not belong here.

Report or block, any time

One tap, no explaining

No medication, no washing or dressing, no lifting. Practical and social help only, and that line is written into our terms so everyone knows where it sits.

A clear line: no medical tasks

Written into our terms

Good to know

Questions families ask us

Can't find your question? Email us at hello@felvo.uk and we'll answer personally.

No. Felvo is not a care provider and does not offer medical care. Helpers assist with practical and social things: company, shopping, dog walking, light tasks, cooking and going along to appointments. For medical care, nursing or personal care, please contact a home care service or your GP.

No, you do. You post what you need in the app, helpers nearby apply, and you pick the one you want from their profile and reviews. Nobody is assigned to you, and you are never obliged to accept anyone.

It means the helper has proved who they are: an ID scan and a selfie through an accredited verification service, and a UK bank account in their own name before they can be paid. It does not mean we have interviewed them, taken up references or run a DBS check, because we don't do those things. Helpers can upload a DBS or first aid certificate themselves, which we check by hand and show on their profile. You judge the person; we make sure they are a real, traceable one.

The helper clocks in on their phone at the address, and that only works within 250 metres of it. You see the arrival and leaving time in the app, and you confirm the visit yourself before any money is released.

You pay through the app at the moment you choose a helper. We hold that money until you confirm the visit took place, and the helper is paid straight after that. If you cancel before the helper has clocked in, you get the full amount back.

Yes. After a visit you can mark someone as a regular helper. New requests then go straight to them, or to all your regular helpers so whoever is free can take it. You can also set a visit to repeat every week.

You can report a problem from the visit itself, and report or block someone from the chat. We look at every report, hold the payment while we do, and remove accounts that do not belong on Felvo. Felvo is an intermediary and not a party to the arrangement, so for anything urgent or unsafe, contact the emergency services first.

We are starting in Sheffield, around Broomhill, Crookes, Fulwood, Ranmoor and Ecclesall. Live elsewhere in the city or in South Yorkshire? Email us, because we open up new areas based on where people are asking.

No. Helpers do not give or manage medication and do not carry out medical or personal care tasks such as washing, dressing or lifting. That boundary is deliberate and it is in our terms.

Free to post, free to walk away

Post what you need and see who replies.

Posting a request costs nothing and commits you to nothing. You only pay once you have read the replies and picked someone yourself.

Questions? hello@felvo.uk